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Customer Feedback

Here at MSAR, we are extremely proud of our personal customer service and attention to detail. This is why we are proud to include this customer feedback section on our website. Sometimes it is the small things that make the difference. If you would like to leave any comments or feedback with regards to the MSAR service and website, please email us at info@msar.co.uk

... Really appreciate your help. Above and beyond what anyone else would do.


Thank you very much for the good service. I will be back for more :)

LN Singapore

The order arrived today, thank you very much for the availability and attention.

FL Portugal

Just thought I would drop you a quick email ……… Thank you again for your help and brilliant service, it's very pleasing to find someone who's willing to go the extra mile to make sure the customer is well looked after…

SB Racing Manager

Again, thanks for the advice and pointers you shared. It was a pleasure to meet

MZ Croatia

Many thanks for turning that round ahead of expectation, always a refreshing surprise when a company over rather than under delivers!


Couldn't have contemplated tackling any of this without you. Massive thanks for your advice,support and extraordinary efforts getting my bits organised in time.

AO Berkshire

Huge thanks for answering my questions, providing advice and understanding my worries so far up north………... Great service!


Once again thanks for the quick replies... by far and away the best service from any store I've ever bought something from.!


flipped the car 360 degrees and wrote it off! The harnesses worked perfectly and I got out and walked away


Once again many thanks, great service as usual!

AB Scotland

Seats arrived & looking awesome, really pleased with them. Many thanks for your excellent service, will definitely be buying from you again!


Thanks you again - That's what I call service.


Thank you for your help its been invaluable


Thank you .. Top Service ! Thank you MSAR.


Thanks for brilliant service …… arrived today and MSAR are now first destination/favourite for all …………


Thanks for your prompt response…….. Really top service!


They are fantastic… look good feel good. Thank you!

MD Canada

The owner, Malcolm, was excellent, he is a racer himself so knows what he is talking about, made me try on virtually everything and made sure I was comfortable and offered me honest advice. I would highly recommend them. He fitted out The Mansells the day before I went there. He even gave me a lift back home as my car broke down, can't ask more than that!


It depends where you are in the country, but I went to a place in South London called MSAR. I would go somewhere and try stuff on, I walked away with racing shoes 3 times smaller than the pair of shoes I went in there for. I wouldn't worry too much about costs as its motorsport after all! Say James pointed you in his direction.


Thanks for your safety kit... I got a couple of nasty bangs at the weekend when I spun at russell and ended up facing the wrong way, collected the first on the front end spinning me 90 degrees only then to be t-boned. Car limped to the pits... no major issues but heading to my chryropractor for a check out this morning... thank you for the HANS!

Paul - Lotus Racer

Our safety was also ensured by our using top quality safety equipment. Recaro race seats and Schroth 6 point harness supplied by MSAR Safety kept us alive. Thanks guys.


I would like to say a big thanks to ... MSAR who sorted me out with the new seat. Kind professional and personal service.


MSAR Safety - safety equipment ..... they basically keep us alive ........... Schroth harness's keep us in the seat and Lifeline fire extinguishers allow us to slowly smoulder rather than combust into flames. MSAR know more about Hans device options than even Hans do.


............... thank you very much, brilliant service!


.... it is nice to see a company that values its customers


Thanks for the great service!


Thanks a lot for all your help, I think its great that good service can still exist


Thank you for your professionalism


Will be passing your site on to friends and will no doubt be using you again


Thank you for your assistance and I'll certainly be using you guys again

MS Australia

The service from ... msar ... is excellent


Very helpful company, would definitely recommend dealing with MSAR Racing, thanks.


Thank you for the great service .....

GC London

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HANS Stress Data | Neck Tension Comparison Chart | FIA Hans Guide | HANS Instruction Manual | HANS Owners Manual (USA) | Harness User Guide | Adjustment ranges of restraints | Webbing Information | RFR™ Rotary Buckle | ASM - anti submarining | Flexi Belt System | Hybrid Restraints | UVEX Hearing Protection | Slip Stop | Links | MSAR Blog / News | SCHROTH Training #1 How to Wrap Your Harnesses Correctly | SCHROTH Training #2 Lap Belt Specifics | SCHROTH Training #3 Flexi Laps in HD | SCHROTH Training #4 B23C Hardware in HD! | SCHROTH Training #5 B63 and B40 Hardware in HD! | SCHROTH Training #6 "Back to Basics" Belt Adjusters and Camlocks | Arai UK - Motorsport Helmet Standards Explained | A Drivers Guide to Safer Motorsport | ATL - What to think about before you call | Frontal Head Restraints (HANS) to be mandatory from 2016 | FIA Appendix J to the International Sporting Code - Article 253 Safety Equipment 2017 | FIA Appendix K to the International Sporting Code 2017 | MSA Blue Book 2017 - Section K Competitor Safety | MSA ROPS bulletin March 2011 | MSA Frontal Head Restraints (FHRs) bulletin October 2015 | MSA Rule Changes bulletin October 2017 | MSA (Abridged) ROPS bulletin October 2017 |