Covid Updates 2021
A very Happy New Year to you all and thank you for all your orders during 2020 and into the festive period. There are a few orders we were unable to complete in time for Christmas, purely due to delays in supply and later than hoped for release dates for new products and models. We are very sorry to those affected and hope you will be pleased once the order can finally arrive with you. Anyone who would rather receive a credit on their account or a full refund, of course are happy to act as you wish.
The latest UK emergency Covid-19 National Lockdown is now in force and the MSAR Showroom is closed to visitors. Here at MSAR, we are still working hard each day to fulfil your telephone and website orders, with parcels heading out round the World daily, with our carriers as usual. New 2021 products are arriving all the time, although due to Covid-19 restrictions in supplier countries, some delays are to be expected. We are able fulfil all orders as quickly as our fellow competitors, all UK dealers are awaiting new stocks and we are as excited as you are for the new ranges to be finally available.
Please note that orders that have been completed and shipped, could still incur some slight delays, as many shipping companies are dealing with continued high parcel volumes, due to Brexit and Covid-19 restrictions. So to sum up, please bear with us whilst we work hard to fulfil your orders, we're extremely grateful for your business and continued patience, thank you, stay safe. Malcolm
European & Worldwide Customers - VAT (Tax)
From the 1st January 2021, UK VAT (Tax) will not be charged on orders being shipped to Europe and other worldwide countries. However, your local Customs duty and taxes will need to be paid on arrival into your country, this will payable to your local delivery courier. All orders from European customers who are registered for VAT with an EORI number, will be shipped without any VAT (tax) added.
On a side note, we have just started an arrangement with Klana, the well known Swedish credit provider and can now offer the ability to pay in 3 equal interest free payments, more information will be available via the Klarna image below when it appears. The payment option is already live, so as you progress through the checkout process, the Klarna payment button will appear in the list, select it and on the next screen it'll detail the payments and plan option if it applies to the products you've selected and the proposed value of your order. Please bear in mind that the Klarna interest pay later option isn't necessarily available on all purchases, it's an all automated system and beyond our control.